Return & Refund Policy
At ShopRight Club, we are dedicated to providing high-quality products and ensuring complete customer satisfaction. If, for any reason, you are not fully satisfied with your purchase, we offer a straightforward return and refund policy to make the process as seamless as possible.
Return Eligibility
You may return most products purchased from ShopRight Club within 3 days of the purchase date, provided the items meet the following conditions:
- The product is unused, unopened, and in its original packaging.
- The product is in the same condition as when it was delivered.
- A valid receipt or proof of purchase is provided.
Note: Frozen items are non-returnable due to health and safety regulations. We appreciate your understanding in maintaining the quality and safety of our products.
How to Return a Product
To initiate a return, please follow these steps:
- Contact our customer service team within 3 days of purchase to request a return authorization.
- Package the item securely in its original packaging, including all accessories and documentation.
- Drop off the package at our store or arrange for a pickup (if applicable).
Refunds
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping fees, if any, are non-refundable.
Contact Us
If you have any questions about our return and refund policy or need assistance with a return, please reach out to our customer service team at support@shopright.club or visit our store during business hours.
ShopRight Club reserves the right to update or modify this policy at any time without prior notice. Thank you for choosing us for your grocery needs!
Return & Refund Policy
At ShopRight Club, we are dedicated to providing high-quality products and ensuring complete customer satisfaction. If, for any reason, you are not fully satisfied with your purchase, we offer a straightforward return and refund policy to make the process as seamless as possible.
Return Eligibility
You may return most products purchased from ShopRight Club within 3 days of the purchase date, provided the items meet the following conditions:
- The product is unused, unopened, and in its original packaging.
- The product is in the same condition as when it was delivered.
- A valid receipt or proof of purchase is provided.
Note: Frozen items are non-returnable due to health and safety regulations. We appreciate your understanding in maintaining the quality and safety of our products.
How to Return a Product
To initiate a return, please follow these steps:
- Contact our customer service team within 3 days of purchase to request a return authorization.
- Package the item securely in its original packaging, including all accessories and documentation.
- Drop off the package at our store or arrange for a pickup (if applicable).
Refunds
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping fees, if any, are non-refundable.
Contact Us
If you have any questions about our return and refund policy or need assistance with a return, please reach out to our customer service team at support@shopright.club or visit our store during business hours.
ShopRight Club reserves the right to update or modify this policy at any time without prior notice. Thank you for choosing us for your grocery needs!