Rider Privacy Policy – Shop Right Club
Shop Right Club (“we”, “our”, “us”) Pakistan mein grocery delivery services provide karta hai. Yeh Rider Privacy Policy humare delivery riders (“you”, “your”) ke personal data ko collect, use, aur protect karne ka tareeqa explain karti hai.
1. Data Collection
Hum riders se nimnalikhit data collect karte hain:
-
Personal Information
- Full Name
- CNIC Number / Copy
- Contact Number
- Email Address (agar ho)
- Profile Photo
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Vehicle & License Information
- Bike/Car Registration Details
- Driving License Number / Copy
-
Location Data
- Real-time GPS Location (delivery tracking ke liye)
-
Device Information
- Device model, operating system, unique device ID
-
Bank / Payment Information
- Bank account number ya mobile wallet details (payment transfer ke liye)
2. Data Use
Aapka data hum nimnalikhit purposes ke liye use karte hain:
- Rider verification aur onboarding process
- Orders assign karna aur delivery tracking
- Rider performance monitoring
- Payment settlements
- Legal compliance (agar zarurat ho)
- Customer aur rider safety ensure karna
3. Data Sharing
Hum aapka personal data sirf nimnalikhit situations mein share karte hain:
- With Customers: Sirf name aur contact number, taake delivery coordinate ho sake
- With Law Enforcement: Jab kanooni requirement ho
- With Service Providers: Payment gateway, SMS services, IT support, etc.
4. Data Security
Hum reasonable technical aur organizational measures use karte hain taake aapka data unauthorized access, misuse, ya disclosure se protected rahe.
5. Data Retention
Aapka data tab tak store kiya jata hai jab tak aap rider ke taur pe active hain, aur account closure ke baad minimum 1 saal legal aur record-keeping purposes ke liye.
6. Your Rights
Aap ke paas yeh rights hain:
- Apna personal data access karna
- Data mein correction karwana
- Account delete karwana (legal compliance ke baad)
7. Changes to This Policy
Hum is policy ko update kar sakte hain, aur updates aapko app ya email ke zariye notify kiye jayenge.
8. Contact Us
Agar aapko is privacy policy ke baare mein koi question ho, to hum se rabta karein:
📧 Email: shoprightmart@gmail.com
📞 Phone: +92 320 6464124
🏢 Address: Kashmir Pull 208 Chak Road Faisalabad